Privacy Policy

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PRIVACY POLICY FOR PLAYEK LLC

Effective Date: April 1, 2024

Your privacy is important to Playek LLC, and we are committed to protecting your personal information. Playek LLC is an application specializing in social media marketing. This website, www.playek.com, is operated by Playek, doing business as Playek LLC ("Playek LLC," “Playek App,” "we," or "us").

This Privacy Policy ("Policy") outlines how we collect, use, and protect your personal information when you:

- Use our website, microsites, or mobile applications;

- Register for our rewards program;

- Purchase products directly from our website;

- Interact with us through social media, advertisements, or content on third-party websites;

- Interact with us in person by attending a Playek LLC event; and/or

- Otherwise engage with us, such as contacting our customer service team (collectively the "Services").

This Policy explains who we are, what personal information we collect about you, how we use it (including with whom we share that personal information), and your rights and choices regarding your personal information.

Notice to California Residents: If you are a resident of California, you may have additional rights regarding your personal information as set forth in the "Additional Disclosures for California Residents" below.

This website is not directed to or meant for use by residents of the United Kingdom ("UK"), France, Germany, or other European Union countries. If you are a resident of these jurisdictions, please visit the jurisdiction-specific websites.

This Policy was last updated on April 1, 2024, and is effective as of the same date. If you have any questions or concerns about our use of your personal information, please contact us using the contact details provided in the section below marked "How Do I Contact Playek LLC?"

1. What Information Does Playek LLC Collect About Me and Why?

The personal information we may collect about you falls into the following categories:

Information that you provide directly: When you interact with Playek LLC, we may ask you to share your personal information. Here are the categories of personal information we may collect:

- Identifiers, such as your real name, email address, account name, or similar identifiers. For example, when you create an account, make a purchase, submit a product review, or contact our customer service team, you may provide your first name, last name, email address, and phone number.

- Personal information categories listed in the California Customer Records statute, such as name, delivery address, billing address, phone number, and payment card information.

- Images and photographs. For example, if you participate in a competition on our website or via social media and tag us, you may provide a photograph of yourself.

- Your opinions or other information. For example, if you review our products or provide information about your cosmetic concerns and the brands you use.

Information that we collect automatically: When you engage with Playek LLC, we may use cookies and similar tracking technology to collect the following information about you automatically:

- Internet or other electronic network activity information, such as browsing history, IP address, device type, and time zone settings.

- Geolocation data, such as your broad geographic location inferred from your IP address.

Information that we obtain from third-party sources: From time to time, we may receive personal information about you from third-party sources, but only where we have checked that these third parties either have your consent or are otherwise legally permitted or required to disclose your personal information to us. The types of personal information we collect from third parties include:

- Social media partners. For example, if you log in to our website using a social media login or use functionality such as "like" or "share" buttons, that social media site may pass information to us.

- Retailers, distributors, and third-party brand partners. For example, our retailers, distributors, or third-party brand partners may share information with us when you purchase products from them.

2. How Does Playek LLC Use My Personal Information?

We will use your personal information for the following purposes:

- To provide you with the products and services you have requested.

- To process your payments for purchases.

- To verify your identity, if necessary.

- For analytics purposes, to improve our products, services, and website.

- To provide you with marketing communications that you might be interested in.

- For tailored advertising, both contextual and interest-based, on third-party sites.

- For SMS communications, if you choose to receive text messages from us.

- For non-marketing communications, such as account-related updates.

- For site optimization and management, including security.

- For product development and business development purposes.

- For fraud prevention and detection purposes.

- For employment application purposes.

3. For What Business Purpose Can Playek LLC Use My Personal Information in This Way?

We are required to satisfy one or more reasons set out by applicable data privacy law before we can collect and use your personal information. Generally, our business purpose for collecting and using personal information will depend on the specific context and information concerned.

We rely on different reasons to collect and use your personal information, including:

- Performance of a contract, where it is necessary to fulfill our obligations under a contract with

you.

- Compliance with our legal obligations, where we need to meet our legal requirements.

- Pursuing our legitimate interests, where processing your information is necessary to pursue our legitimate interests and those interests are not overridden by your rights and interests.

- Consent, where we rely on your consent for specific processing activities.

- Vital interests, where it is necessary to protect your vital interests or those of another person.

You may not always be required to provide personal information, but if you choose not to, you may not be able to take advantage of some of our services.

If you have any questions or need further information concerning the business purpose for collecting and using your personal information, please contact us using the contact details provided in the section below marked "How Do I Contact Playek LLC?"

4. Does Playek LLC Share My Personal Information with Anyone?

During the past 12 months, we may have disclosed the categories of personal information listed in the section marked “What Information Does Playek LLC Collect About Me and Why?” to the following categories of recipients:

- With our affiliates – We may make your personal information available to Playek LLC affiliated companies to allow us to provide our products and services to you, for the purposes described in this Policy, or as notified to you when we collect your personal information.

- With third parties for marketing purposes - Certain promotions and events may offer you the opportunity to consent to receive marketing communications from our business. If you have given your consent, your personal information may be used by such third party for the purposes stated at the point you enter the event and/or sign-up to receive the promotional updates.

- With our service providers and business partners - We engage third party service providers and business partners to perform functions on our behalf (for example, to support the delivery of our products, or the website). This includes but is not limited to sharing information with the following types of service providers or business partners:

 - Advertising providers - Including companies that provide: (i) advertising space for Playek LLC; (ii) the provision of advertising-related services, including agencies instructed to make advertising purchases on our behalf, providers of ad-exchanges (a digital marketplace to buy and sell advertising space), and providers of a demand-side platform (software used to purchase advertising in an automated fashion), such as Message Media from Google;

 - Providers of marketing and customer relationship management databases and data management platforms – That enable Playek LLC to manage your information in a safe and efficient manner;

 - Data analysis firms – That provide insights and help us to analyze trends using the data that we and they hold;

 - Customer support specialists – That provide customer support services on our behalf for Playek LLC products and services;

 - Fulfillment companies – This includes companies that manage your orders and ship your products, coordinate email campaigns, sweepstakes, contests, or promotions on our behalf;

 - Application development and web-hosting companies – To enable us to manage and improve the website;

 - Information technology and related infrastructure providers;

 - Email delivery providers; and

 - Audit and professional service providers.

- As part of a business transfer – Playek LLC may disclose your personal information to an actual or potential buyer (and its agents and advisers) in relation to any actual or proposed divestiture, merger, acquisition, joint venture, bankruptcy, dissolution, reorganization, or any other similar transaction or proceeding.

- To comply with laws – Playek LLC may disclose your personal information to any competent law enforcement body, regulatory, government agency, court, or other third party where we believe disclosure is necessary (i) as a matter of applicable law or regulation, (ii) to exercise, establish, or defend our legal rights, or (iii) to protect your vital interests or those of any other person; and

- To any other person with your consent to the disclosure.

5. What Are My Data Protection Choices and Rights?

Playek LLC respects your right to access and control your personal information. You have choices about the data we collect. When you are asked to provide personal information that is not necessary for the purposes of providing you with our services, you may decline. However, if you choose not to provide data that is necessary to provide a service, you may not have access to certain features or services.

We aim to keep all personal information that we hold accurate, complete, and up-to-date. While we will use our best efforts to do so, we encourage you to tell us if you change your contact details. However, if you believe that the information we hold about you is incorrect, incomplete, or out-of-date, please contact us at support@www.playek.com.

Access to personal information: In some jurisdictions, you have the right to request access to your personal information. In these cases, we will comply, subject to any relevant legal requirements and exemptions, including identity verification procedures. Before providing data to you, we will ask for proof of identity and sufficient information about your interaction with us so that we can locate any relevant data. We may also charge you a fee for providing you with a copy of your data (except where this is not permissible under local law).

Correction and deletion: In some jurisdictions, you have the right to correct or amend your personal information if it is inaccurate or requires updating. You may also have the right to request deletion of your personal information. Please note that such a request could be refused because your personal information is required to provide you with the products or services you requested, e.g., to deliver a product or send an invoice to your email address, or that it is required by the applicable law.

Do not track: Some web browsers (including Safari, Internet Explorer, Firefox, and Chrome) incorporate a "Do Not Track" ("DNT") or similar feature that signals to websites that a user does not want to have his or her online activity and behavior tracked. If a website that responds to a particular DNT signal receives the DNT signal, the browser can block that website from collecting certain information about the browser's user. Not all browsers offer a DNT option, and DNT signals are not yet uniform. For this reason, many website operators, including Playek LLC, do not respond to DNT signals unless otherwise required by applicable law.

6. What if I Access a Third-Party Site Through the Website?

The website may contain links to or from third-party sites. Please be aware that we are not responsible for the privacy practices of such third parties. This Policy applies only to the personal information we collect as described above. We encourage you to read the privacy policies of third-party sites you access from links on the website or otherwise visit.

7. What if I Access or Use a Social Network or Public Forum through www.playek.com?

Our website may facilitate easy access to certain social networking sites and other websites or services with user-generated content features, such as Facebook, Instagram, and Twitter ("Social Sites"). You understand that we do not control such services and are not liable for the manner in which they operate. Please review the Social Sites' privacy policies if you would like more information about how they collect, use, and share your personal information, your privacy rights, and how to change your privacy settings.

Our website may enable you to:

- Access Social Sites: This may include: access to websites such as a YouTube video; or activation of third-party websites when you make a ‘comment,’ ‘share’ or ‘like’ something on the Social Site using a third-party social network plug-in. In each instance, such third party’s privacy policy will apply to your interaction with that website or service;

- Submit content to Social Sites: For reviews, discussion forums, message boards, photographs, and other public features ("Public Forums"). We do not restrict the distribution of personal information that you voluntarily disclose in these Public Forums, so please be aware that any information you disclose there may be collected and used by us and others. For this reason, we encourage you to refrain from providing or sharing personal information about yourself in the Public Forums. We cannot prevent third parties from using such information in a way that may violate this Policy or applicable law;

- Accept certain cookies from the site (for example “Facebook pixels”). These types of cookies help us understand your activity, including the Playek LLC content you see, whether or not you have a Social Site account, and if you are logged into that account. This information helps us to show you Playek LLC content you might be interested in on the Social Sites and measure the effectiveness of the Playek LLC content.

- Sign-in to the site using a Social Site: For example, for a harmonized user experience.

Signing-in using a Social Site or other third-party account may allow us to access information that you have given the Social Site permission to share. The sign-in feature may also transfer information to the Social Site or third party, such as your username or social media handle, to authenticate you. The Social Site or third party may also automatically collect information such as your IP address, information about your browser and device, and the web page address of the site. The sign-in feature may also place and read cookies from that third party that may contain a unique identifier the Social Site or other third party assigns to you. The functionality of and your use of the sign-in is governed by the privacy policy and terms of the Social Site.

We may use your personal information to identify you on Social Sites and to show you ads that are more relevant to you. The Social Sites will not share your personal information with other parties and will delete the information promptly after the matching process is complete.

Our use of your personal information in relation to the Social Sites will be as set out in this Policy or as otherwise notified to you. Again, please note that third-party sites (including the Social Sites) may be under the control of a third party, and we encourage you to familiarize yourself with the privacy policies and terms of use of each third-party site.

8. How Do I Stop Receiving Marketing Communications?

We will only send you marketing communications if you have agreed to this, or if we are otherwise permitted by law. If at any time you decide that you no longer wish to receive marketing communications from us, you may opt out by clicking

on the relevant ‘unsubscribe’ link in the emails you receive, by texting STOP in response to any text message, or by contacting us using the details found in the section “How Do I Contact Playek LLC?”

Please note, while we will honor your request to stop receiving marketing communications, we will continue to send you service-related communications such as emails confirming purchases through the website.

9. How Long Does Playek LLC Keep My Personal Information?

We will retain your personal information where we have an ongoing legitimate business need to do so (for example, to provide you with access to the www.playek.com or other digital offerings, to provide you with a product you have purchased, or to comply with applicable legal, tax, or accounting requirements).

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

10. Does Playek LLC Transfer My Personal Information to Other Countries?

In order to provide our services, we may need to transfer and process your personal information internationally (including to destinations outside the country in which you are located).

As a result, your information may be transferred to and/or processed in countries that may not guarantee the same level of protection for personal information as the country in which you reside. However, we have taken appropriate safeguards to ensure that your personal information will remain protected in accordance with this Policy.

Further information can be provided on request: Please contact us using the details found in the section “How Do I Contact Playek LLC?" We have also implemented similar appropriate safeguards with our third-party service providers and partners, and further details can be provided upon request.

Effective Date: Today

11. Is My Personal Information Secure?

We understand that you care about how your personal information is used and shared with others, and we value your trust and seek to safeguard your personal information.

At Playek LLC, we implement appropriate technical and organizational security measures, including physical, administrative, and technical safeguards, to protect your personal information from unauthorized access, use, and disclosure.

The measures we use to protect your personal information are designed to provide a level of security appropriate to the risk of processing your personal information. However, please be aware that no electronic transmission of information can be entirely secure. We cannot guarantee that the security measures we have in place to safeguard personal information will never be defeated or fail, or that those measures will always be sufficient or effective.

12. I Have Entered a Contest, Promotion, or Survey – How Do I Find Out More About That?

Playek LLC and its preferred third-party service providers or business partners may offer sweepstakes, contests, promotions, and surveys (each, a "Promotion").

Where we do this, we will use your personal information as set out in this Policy, or as otherwise notified to you. However, in certain cases, a third party's privacy policy may apply to any personal information that you provide in connection with such Promotion. Before entering any Promotion, we encourage you to check who is operating the Promotion in question and the terms, conditions, policies, and rules that apply to it.

13. How Old Do I Have to Be to Use the Playek LLC Sites or Other Digital Offerings?

You must be aged 13 or over to use the Playek LLC sites and our other digital offerings.

At Playek LLC, we take your privacy very seriously, and we understand the importance of taking extra precautions to protect the privacy and safety of children who use our products and services. We do not solicit or knowingly collect personal information from children aged 13 and under. If we are made aware that we have received such information or any information in violation of our policy, we will use reasonable efforts to locate and remove that information from our records.

California Minors: If you are a California resident who is under age 18 and you are unable to remove publicly-available content that you have submitted to us, you may request removal by contacting us at: support@www.playek.com. When requesting removal, you must be specific about the information you want removed and provide us with specific information, such as the URL for each page where the information was entered, so that we can find it. We are not required to remove any content or information that: (1) federal or state law requires us or a third party to maintain; (2) was not posted by you; (3) is anonymized so that you cannot be identified; (4) you don't follow our instructions for removing or requesting removal; or (5) you received compensation or other consideration for providing the content or information. Removal of your personal information from the services does not ensure complete or comprehensive removal of that content or information from our systems or the systems of our service providers. We are not required to delete the content or information posted by you; our obligations under California law are satisfied so long as we anonymize the content or information or render it invisible to other users and the public.

14. Does This Policy Ever Change?

We may update or modify this Policy from time to time in response to changing legal, technical, or business developments. We will obtain your consent to any material policy changes if and where this is required by applicable data protection laws. The date of the most recent version of this Policy will appear at the top of the page.

When we update our Policy, we will take appropriate measures to inform you, consistent with the significance of the changes we make. For example, we will notify you of any changes to this Policy by posting a new Policy and updating the "Last Modified" date at the top of this page or by sending the new Policy to you via email, where appropriate.

15. How Do I Contact Playek LLC?

We have taken great measures to ensure that your visit to the website is an excellent one and that your privacy is respected. If you have any questions, comments, or concerns about our privacy practices and/or would like to submit a privacy request, please contact us either:

- Via email at support@www.playek.com and/or

- Via toll-free telephone at 209-277-1157 and/or

16. Additional Disclosures for California Residents

If you are a resident of the state of California, this section addresses your rights under the California Consumer Privacy Act of 2018 (“CCPA”). Any terms defined in the CCPA have the same meaning when used in this Policy.

Use of Personal Information

We may use or disclose the personal information we collect for one or more of the business purposes indicated in this Policy.

We will not collect additional categories of personal information or use the personal information we collected for materially different, unrelated, or incompatible purposes without providing you notice.

Share and/or Sale of Personal Information

For more information on how we share personal information, including the categories of third parties with which we share personal information, please see the “Does Playek LLC Share My Personal Information With Anyone?” section above.

Under California law, we are required to tell you if we "sell" information. While we do not believe we engage in “selling” information, it is possible that certain of our sharing activities (as described above) may be viewed as a sale. You can opt out of this activity by visiting the [replace with opt-out link]. You can also opt out by calling us at 209-277-1157. We do not knowingly sell information of Californians under 16.

Your Rights and Choices

The CCPA provides consumers (California residents) with specific rights regarding their personal information. This section describes your CCPA rights and explains how to exercise those rights.

a. Right to Access Specific Information and Data Portability Right

You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past twelve (12) months. Once we receive and confirm your verifiable consumer request, we will disclose to you:

- The categories of personal information we collected about you.

- The categories of sources for the personal information we collected about you.

- Our business or commercial purpose for collecting or selling that personal information.

- The categories of third parties with whom we share that personal information.

- The specific pieces of personal information we collected about you (also called a data portability request).

- If we disclosed your personal information for a business purpose, the business purpose for which personal information was disclosed, and the personal information categories that each category of recipient obtained.

b. Right to Delete

You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request, we will delete (and direct our service providers to delete) your personal information from our records, unless an exception applies.

c. Exercising Your Rights

To exercise the access, data portability, and deletion rights described above, please submit a verifiable consumer request to us by either:

- Calling us at 209-277-1157

- By submitting

your request via the consumer data privacy request form found via this link: [replace with data privacy request form link]

Only you, or a person registered with the California Secretary of State that you authorize to act on your behalf, may make a verifiable consumer request related to your personal information. You may also make a verifiable consumer request on behalf of your minor child.

You may only make such a request for access or data portability twice within a 12-month period. The verifiable consumer request must provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative and describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it. If you are submitting on someone else’s behalf, we may ask for additional verification. This may include providing a signed letter verifying your right to make this request.

We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you. Making a verifiable consumer request does not require you to create an account with us. We will only use personal information provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request.

We endeavor to respond to a verifiable consumer request within forty-five (45) days of its receipt. If we require more time (up to 90 days), we will inform you of the reason and extension period in writing. We will deliver our written response electronically. Any disclosures we provide will only cover the 12-month period preceding the verifiable consumer request’s receipt. The response we provide will also explain the reasons we cannot comply with a request, if applicable. For data portability requests, we will select a format to provide your personal information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance.

We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.

Non-Discrimination

We will not discriminate against you for exercising any of your CCPA rights.

California Shine the Light Law

California Civil Code Section 1798.83 permits users who are California residents to obtain from us once a year, free of charge, a list of third parties to whom we have disclosed personal information (if any) for direct marketing purposes in the preceding calendar year. If you are a California resident and you wish to make such a request, please send an e-mail with “California Privacy Rights” in the subject line to support@playek.com 

Contact Information

If you have any questions or comments about this notice, the ways in which we collect and use your information described in this Policy, or your choices and rights regarding such use, please do not hesitate to contact us at:

Phone: 209-277-1157

Email: support@playek.com